Hippozino Casino Responsible Gambling

At Hippozino we take responsible gambling seriously. We want play to be safe and under your control, so we provide clear tools, account controls and guidance to help you manage your activity. If you ever feel your play is becoming a problem, please use the controls available or contact support for help.

Player protection principles

We aim to protect players by promoting safer play, preventing underage gambling and identifying risky behaviour early. Our approach is based on verification checks, activity monitoring and giving you the tools to limit play in ways that suit your needs. We treat player safety as a priority rather than an afterthought.

Activity-control tools

Deposit limits

You can set daily, weekly or monthly deposit limits on your account. Limits can be decreased immediately in your account settings. Requests to increase limits may be subject to a cooling-off period to avoid impulsive changes.

Loss limits

If you prefer to cap losses, loss limits are available and can be applied for specific time frames. These limits restrict how much you can lose before you must pause or reassess your activity.

Time limits and session breaks

Session controls and reality checks remind you how long you have been playing. You can set short time-outs, take longer account breaks or enable automatic session reminders to help manage play time.

Self-exclusion

If you need a longer break, you can self-exclude from your account. Self-exclusion periods range from short breaks to 6 months or longer, and can be set for several years or permanently if required. During self-exclusion your access to the account will be suspended and marketing communications stopped. We will also make reasonable efforts to prevent you from re-registering while exclusion is in effect.

Recognizing problem behaviour

Signs that play may be getting out of control include chasing losses, playing for longer than intended, borrowing money to gamble, neglecting work or family, or hiding your activity. If you notice these signs in yourself or someone close to you, consider using the controls on your account and seeking external support.

Tips for staying in control

Practical steps include setting clear deposit and time limits, only gambling with disposable income, scheduling regular breaks, and using reality checks. Keep passwords private, avoid using multiple accounts, and review your activity history regularly to track spend and session length.

Professional help and support organisations

If you need professional help, consider contacting Gamblers Anonymous, Gambling Therapy or your local health services. Canadian players can also explore provincial self-exclusion options and national resources where available. If you would like assistance setting limits or starting a self-exclusion, contact our support team and we will guide you through the process.